Reducing phone costs from fixed to mobile phones by converting fixed to mobile calls to mobile to mobiles calls Drastically increasing level of successful calls by showing mobile numbers as CLIs Show always same CLI to same number Dynamic Blacklisting of wrong and unallocated numbers
Adaptive and Scalable Architecture
Distributed architecture ISDN, VoIP, GSM Signalling from ISDN to GSM vs. GSM to GSM
Predictive Dialer benefits
Answering Machine detection vs Voice detection Diversion detection Timing issues
Backup/Failure benefits:
Redundancy (cold standby, hot standby, real time failover, other solutions)
Adaptive and Scalable Architecture