Sophia Antipolis – iQsim, the leading manufacturer of Virtual SIM enabled mobile devices, today announces that Orange France, one of the world’s leading telecommunications operators, completed the deployment of its mobile testing solution to perform QoE testing for all the new mobile services (voice, SMS, MMS, data, USSD,…) prior to any commercial deployment.
Matei Mihailovici, Head of Department “Mobile Offers Evolutions Testing” at Orange, declared: “At Orange, QoE is extremely important because customer satisfaction is a major concern. More than two years ago, the technical staff of Orange France chose IQsim to automatize the end-to-end tests for the mobile offerings.” Matei added “The IQsim solution enabled Orange to broaden the panel of tested offerings and provided a significant flexibility during the test campaigns due to the 24/7 usage of the robots”.
The solution proposed by iQsim includes 3G/4G R250 Robots and a Smart SIM Rack for central management and remote SIM card allocation. This architecture allows Orange to simulate the customer usages in order to validate the new offerings and check that the current services are working in a satisfactory manner.
Philippe Bessaguet, CEO of iQsim, explained: “Orange’s ambition in QoS/QoE for the next generation of services is a key element of our partnership strategy to develop a range of test solutions anticipating the future mobile usages.” Philippe added: “Ultimately, we help Orange in optimizing the time-to-market of the new offers but also in defining the future of the customer experience.”
Orange is one of the world’s leading telecommunications operators with sales of 40,9 billion euros in 2016 and 152,000 employees worldwide at 30 September 2017, including 93,000 employees in France. Present in 29 countries, the Group has a total customer base of 269 million customers worldwide at 30 September 2017, including 208 million mobile customers and 19 million fixed broadband customers.
For more information: www.orange.com
iQsim is the leading provider of Open Virtual SIM Platform and VSIM enabled mobile devices. The iQsim’s Virtual SIM patented technology enables central SIM cards storage in the Cloud and on-demand allocation of the SIM cards to mobile devices.
Main benefits are to share SIM cards across multiple devices and to always use the most appropriate SIM card. Applications are data roaming for travelers, mobile testing, mobile communication and mobile data for transportation.
The company HQ is in Sophia-Antipolis, France with Sales offices in Paris (France) and São Paulo (Brazil).