Privacy Policy

Effective Date: 2024-01-01

Introduction

This privacy policy describes how IQSIM ("we," "us," or "our") collects, uses, and discloses your information in connection with your use of our mobile application (the "App") that troubleshoots internet connectivity on MR40 cellular routers.

Information We Collect

• Diagnostic data: This includes information about your MR40 cellular router's signal strength, connection status, and IP address. This data is necessary for the App to diagnose internet connectivity issues.
• Device information: This includes information about your Android device model, operating system version, and unique device identifier. This data is used to ensure the App functions properly on your device.

How We Use Your Information

We use the information we collect to:

• Provide and improve the App: We use diagnostic data to troubleshoot internet connectivity problems and improve the App's functionality.
• Analyze trends and usage: We use device information to analyze trends and usage patterns to improve the App.

We will not:

• Sell or rent your information to third parties.
• Use your information for marketing purposes without your consent.

Share your information with third parties except as necessary to provide the App or comply with legal requirements.

Your Choices

You can control the information collected by the App by:

• Reviewing your Android device permissions and disabling access to information you don't want the App to collect.

Security

We implement reasonable security measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no internet transmission or electronic storage is 100% secure.

Children's Privacy

The App is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and you believe your child has provided us with personal information, please contact us.

Changes to This Privacy Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on the App.

Contact Us

If you have any questions about this privacy policy, please contact us at privacy@iqsim.com